Returns & Exchanges

At Rivian Gear Shop, we want you to be fully satisfied with your apparel and gear. If you are not completely happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the gear is unworn and in its original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing